News for 'customer experience'

Get ready to meet Vistara's RADA at Delhi's T3

Get ready to meet Vistara's RADA at Delhi's T3

Rediff.com12 Jun 2018

The Tata-SIA airline Vistara is gearing up to station an indigenously developed robot, RADA, at its signature lounge at Delhi airport's Terminal 3. Powered by AI, the robot is programmed to scan boarding passes, provide information on the terminal, departure gates, real-time flight status and weather conditions of destination city etc. And RADA can also entertain people by playing games and multimedia content, says Sangeeta Tanwar.

IPL: Can inconsistent LSG halt Rajasthan Royals' charge?

IPL: Can inconsistent LSG halt Rajasthan Royals' charge?

Rediff.com18 Apr 2023

Blowing hot and cold, Lucknow Super Giants will look to return to winning ways when they clash against table-toppers Rajasthan Royals

Peeing incident: Air India reviews liquor policy; pilot, crew grounded

Peeing incident: Air India reviews liquor policy; pilot, crew grounded

Rediff.com7 Jan 2023

Tata Group-owned Air India CEO Campbell Wilson on Saturday apologised for a flyer urinating on a fellow female passenger on a flight from New York in November, and said four cabin crew and a pilot have been de-rostered and the airline is reviewing policy of serving alcohol on flights.

Reliance opens Jio World Drive, first premium mall in Mumbai

Reliance opens Jio World Drive, first premium mall in Mumbai

Rediff.com7 Oct 2021

The premium mall, Jio World Drive (JWD), is spread across an area of 17.5 acre and it will be Mumbai's first rooftop Jio drive-in Theatre which will be operated by PVR. JWD will house only premium international and Indian brands.

'There is space for a brand like Vistara'

'There is space for a brand like Vistara'

Rediff.com17 Aug 2022

'I am seven months into the job, but it feels like seven years.'

Om Puri: The Chronicler Of Cities On The Boil

Om Puri: The Chronicler Of Cities On The Boil

Rediff.com18 Oct 2023

'If it weren't for Om Puri, a whole range of our big city experiences wouldn't have found their honest representations on the screen.'

IndiGo offers e-wheelchair to special needs child barred from flight

IndiGo offers e-wheelchair to special needs child barred from flight

Rediff.com9 May 2022

"We offer our sincere regrets to the affected family for the unfortunate experience and as a small token of our appreciation of their lifelong dedication would like to offer to purchase an electric wheelchair for their son," he added.

Infosys Q3 net profit up 11.8% at Rs 5,809 cr

Infosys Q3 net profit up 11.8% at Rs 5,809 cr

Rediff.com12 Jan 2022

The Bengaluru-based company had registered a net profit (after minority interest) of Rs 5,197 crore a year ago, a regulatory filing said. Infosys' revenue grew 22.9 per cent to Rs 31,867 crore in the quarter ended December 2021 from Rs 25,927 crore in the year-ago period, it added.

Akasa Air takes delivery of first aircraft, a Boeing 737 MAX

Akasa Air takes delivery of first aircraft, a Boeing 737 MAX

Rediff.com21 Jun 2022

Ace investor Rakesh Jhunjhunwala-promoted Akasa Air's first aircraft Boeing 737 MAX arrived in New Delhi on Tuesday, bringing it closer to securing the mandatory Air Operator Permit to start operations. The airline had received the ceremonial keys for the aircraft in Seattle, the US, on June 15, Akasa Air said in a statement. This is the first delivery out of the 72 Boeing 737 Max planes that Akasa Air placed an order with Boeing last November.

Corporate-run banks: Will depositors benefit?

Corporate-run banks: Will depositors benefit?

Rediff.com2 Dec 2020

The most common complaint of financial consumers is cumbersome processes, complicated products, usurious charges, and mis-selling of products, which finally don't deliver what is promised or as expect, notes Debashis Basu.

Market turbulence costs Airtel dear; Q3 net income plunges 72%

Market turbulence costs Airtel dear; Q3 net income plunges 72%

Rediff.com31 Jan 2019

Bharti Airtel's total revenue for the December 2018 quarter stood at Rs 20,519 crore, just one per cent higher than the Rs 20,319 crore in the corresponding period of the previous year.

Toyota drives in new Camry Hybrid at Rs 41.7 lakh

Toyota drives in new Camry Hybrid at Rs 41.7 lakh

Rediff.com12 Jan 2022

Toyota Kirloskar Motor (TKM) on Wednesday launched new version of its premium sedan Camry Hybrid in the country priced at Rs 41.7 lakh (ex-showroom). The sedan now comes with a new front bumper, grille and alloy wheels, a floating type bigger 9-inch infotainment system, among others. Further, the self-charging hybrid electric sedan is now available in a new exterior colour of Metal Stream Metallic in addition to the existing colours of Platinum White Pearl, Silver Metallic, Graphite Metallic, Red Mica, Attitude Black, and Burning Black.

Trading Traps: Small Investors Beware!

Trading Traps: Small Investors Beware!

Rediff.com15 Jun 2023

Influenced by ads like 'Make money sitting at home', 'Make Rs 10 lakh with just Rs 1,000', to YouTube influencers promoting 'pump-and-dump' stocks, a vast majority of small investors who mushroomed during the COVID-19 period are losing money in reckless overtrading in the market, cautions Dr V K Vijaykumar, Chief Investment Strategist at Geojit Financial Services.

Here's how the Indian Railways plan to upgrade itself

Here's how the Indian Railways plan to upgrade itself

Rediff.com26 Feb 2015

Railway Minister Suresh Prabhu presented the Railway Budget in the Parliament on Thursday.

JioMart taps WhatsApp to deliver groceries, vegetables

JioMart taps WhatsApp to deliver groceries, vegetables

Rediff.com15 Dec 2021

Ordering groceries, vegetables and daily essentials is just a WhatsApp away as billionaire Mukesh Ambani's e-commerce platform JioMart taps into the popular messaging app to scale up online business in its fight for dominance in the giant Indian retail market with Amazon and Walmart-owned Flipkart. Ambani's twin children, Akash and Isha gave a preview of the ordering at Meta's second edition of the Fuel for India event on Wednesday. A new 'tap and chat' option allows users to order groceries through WhatsApp.

10 career tips for Indian techies

10 career tips for Indian techies

Rediff.com19 May 2020

Employers are now looking to hire professionals who can demonstrate their skills rather than reel off a catalogue of undirected theoretical qualifications.

How Flipkart is countering Alibaba-led Paytm Mall

How Flipkart is countering Alibaba-led Paytm Mall

Rediff.com6 Mar 2017

Seeks to cut biz costs by 10% for sellers across 24 verticals, by slashing fees and delivery charges.

'India Is Ready For The World!'

'India Is Ready For The World!'

Rediff.com27 Sep 2023

'Never in the history of Indian cinema did we have a distribution system for 240 countries, but we have it now.' 'And if we still keep catering to the B and C-tiers of our country, and not the whole world, then we are really being losers.' 'The visionaries of the industry must pull up their socks and say that now we will create for the world.'

'We will try to be among top 3 IT services firms'

'We will try to be among top 3 IT services firms'

Rediff.com5 Jan 2022

'There is definitely a skill war, or a talent war going on.'

For India's airlines, the battle this time is over time, not price

For India's airlines, the battle this time is over time, not price

Rediff.com23 Jan 2017

Competition is intense and with the blurring of differences in service proposition and fares, it becomes imperative that airlines use their on-time performance for messaging and brand building.

How to prevent online frauds

How to prevent online frauds

Rediff.com23 Dec 2017

Customers taking small and convenient steps and some degree of care and precaution while paying digitally will ensure safety and security from new threats that emerge every day, says Avinash Luthria

Luxury Carmakers Eye Small Towns

Luxury Carmakers Eye Small Towns

Rediff.com28 Mar 2023

Many of these companies have a waiting period from 6-18 months now, indicating a rise in demand.

Technology will make Test cricket more slicker: Chappell

Technology will make Test cricket more slicker: Chappell

Rediff.com3 Jan 2023

Australian great Greg Chappell believes technology, specially artificial intelligence, will make cricket "slicker" and "unpredictable", changing how it is practiced, played and consumed in the future.

Adobe ropes in Abhay Parasnis as CTO & senior VP

Adobe ropes in Abhay Parasnis as CTO & senior VP

Rediff.com22 Jul 2015

Adobe has roped in industry veteran Abhay Parasnis to head the firm's technology strategy, particularly its cloud portfolio, reports Ritu Jha.

SoftBank-backed Meesho lays off 150 employees from grocery vertical

SoftBank-backed Meesho lays off 150 employees from grocery vertical

Rediff.com12 Apr 2022

SoftBank-backed internet commerce firm Meesho has downsized its grocery vertical Meesho SuperStore (formerly Farmiso) in an attempt to drive efficiency. The Bengaluru-based firm did not reveal the number of laid-off employees. However, the company officials said that about 150 employees have been laid off.

The Fish That Sold For Rs 1 Lakh!

The Fish That Sold For Rs 1 Lakh!

Rediff.com22 Nov 2022

Every week, we bring you fascinating videos, chosen by you, through your likes.

How Infosys plans to boost digital tech services

How Infosys plans to boost digital tech services

Rediff.com28 Apr 2017

Nia builds on Mana, the first AI platform introduced by the software services major last year. It also includes the robotic process automation capabilities of AssistEdge, another Infosys solution.

'It is only when love dies that you start blaming the other'

'It is only when love dies that you start blaming the other'

Rediff.com30 May 2023

'Love, be it between a boy and a girl or your passion for your craft, carries with it no complaints.'

Online Gaming: Age Verification Coming!

Online Gaming: Age Verification Coming!

Rediff.com26 Dec 2022

Gaming platforms will also be required to display a warning after a certain time of usage to reduce the risk of addiction.

To beat lockdown blues, brands hit the right chord with digital movies

To beat lockdown blues, brands hit the right chord with digital movies

Rediff.com15 Aug 2020

With theatres remaining shut, new releases are making a beeline for OTT platforms, and companies are forging tie-ups to reach out to the target audience.

Consumer protection agency sends notice to Ola, Uber

Consumer protection agency sends notice to Ola, Uber

Rediff.com21 May 2022

CCPA said the primary issues raised in the notices included 'deficiency in service'. This includes lack of proper response from customer support, driver refusing to take payment by online mode and insisting for cash only.

Banks should pass on the rate benefit to customers: Shaktikanta Das

Banks should pass on the rate benefit to customers: Shaktikanta Das

Rediff.com5 Aug 2019

Reserve Bank of India Governor Shaktikanta Das tells Anup Roy, Raghu Mohan and Niraj Bhatt that it is time for banks to lower interest rates and start lending to cash-starved finance companies after due credit appraisal and proper risk assessment.

Tata SIA chief on how the airline plans to strike it big

Tata SIA chief on how the airline plans to strike it big

Rediff.com12 Aug 2014

Phee Teik Yeoh, the recently anointed chief executive officer of the airline, speaks to Business Standard on his aim of changing the rule of the game in the aviation sector by redefining service and operational experience for travellers accustomed to mere functionality.

How a Bengaluru-based firm is using AI to change the retail game

How a Bengaluru-based firm is using AI to change the retail game

Rediff.com2 Jul 2018

Capillary Technologies building AI-backed products to empower offline retailers

Banks And Fintech Both Need Each Other

Banks And Fintech Both Need Each Other

Rediff.com2 Dec 2021

The fundamental issue between banks and fintech would be who will own the customer and who will be the service provider.

'We talk about India in every board meeting'

'We talk about India in every board meeting'

Rediff.com23 May 2023

'India has a lot of potential, not just in commercial aspects, but also in hiring of people and sourcing of products.'

This restaurant serves food, adventure -- 160 ft up in the air

This restaurant serves food, adventure -- 160 ft up in the air

Rediff.com9 Oct 2019

Fly Dining at Noida sector 38 A has become a perfect place for adventure lovers where they can enjoy their food in a unique way and place -- 160 feet up in the air.

Fast-tracking customer service in a slowdown

Fast-tracking customer service in a slowdown

Rediff.com6 Mar 2009

Acquiring new customers is important, but surely hard times provide an opportunity to ensure that existing ones are happier (management consultants call them 'sticky customers'), asks Kanika Datta?

Will TCS Enter The Metaverse?

Will TCS Enter The Metaverse?

Rediff.com7 Jun 2022

'At present Metaverse is a hype cycle.' 'If it succeeds, then I would like to see TCS there, too.'

Oyo brass Aditya Ghosh joins board, Rohit Kapoor becomes CEO

Oyo brass Aditya Ghosh joins board, Rohit Kapoor becomes CEO

Rediff.com3 Dec 2019

Oyo has recently undergone large-scale corporate restructuring, setting up several subsidiaries and bifurcating operations globally.