News for 'customer experience'

How Infosys plans to boost digital tech services

How Infosys plans to boost digital tech services

Rediff.com28 Apr 2017

Nia builds on Mana, the first AI platform introduced by the software services major last year. It also includes the robotic process automation capabilities of AssistEdge, another Infosys solution.

Tata SIA chief on how the airline plans to strike it big

Tata SIA chief on how the airline plans to strike it big

Rediff.com12 Aug 2014

Phee Teik Yeoh, the recently anointed chief executive officer of the airline, speaks to Business Standard on his aim of changing the rule of the game in the aviation sector by redefining service and operational experience for travellers accustomed to mere functionality.

How a Bengaluru-based firm is using AI to change the retail game

How a Bengaluru-based firm is using AI to change the retail game

Rediff.com2 Jul 2018

Capillary Technologies building AI-backed products to empower offline retailers

This restaurant serves food, adventure -- 160 ft up in the air

This restaurant serves food, adventure -- 160 ft up in the air

Rediff.com9 Oct 2019

Fly Dining at Noida sector 38 A has become a perfect place for adventure lovers where they can enjoy their food in a unique way and place -- 160 feet up in the air.

TCS Evolving Tech For EVs, Self-Driving Cars

TCS Evolving Tech For EVs, Self-Driving Cars

Rediff.com17 Jan 2023

'While we have done a few thousand kilometres in India, most of the testing and data collection and analysis has been done in the US, Japan and Europe.'

Why Term Plan Is Better For Home Loan Liability

Why Term Plan Is Better For Home Loan Liability

Rediff.com28 Sep 2022

If you opt for a term-life cover, buy separate policies to cover the loan for all the co-borrowers in a home loan for a sum assured equal to the home loan amount.

Oyo brass Aditya Ghosh joins board, Rohit Kapoor becomes CEO

Oyo brass Aditya Ghosh joins board, Rohit Kapoor becomes CEO

Rediff.com3 Dec 2019

Oyo has recently undergone large-scale corporate restructuring, setting up several subsidiaries and bifurcating operations globally.

Bharti Airtel Q4 profit zooms to Rs 2008 crore

Bharti Airtel Q4 profit zooms to Rs 2008 crore

Rediff.com17 May 2022

India's second-largest telecom operator Bharti Airtel on Tuesday posted more than twofold year-on-year jump in its consolidated net profit for the March quarter to Rs 2,008 crore, buoyed by a lift in average revenue per user and an exceptional gain. The telco said its Q4 scorecard was backed by strong performance delivery across the portfolio and its CEO Gopal Vittal, in a statement, exuded optimism about opportunities in the coming years and Airtel being "well-poised" as a company. Airtel, which competes in the market with Reliance Jio and Vodafone Idea, as well as state-owned BSNL/MTNL, promised to maintain razor sharp focus on financial flexibility, optimising the capital structure and finance cost.

Fast-tracking customer service in a slowdown

Fast-tracking customer service in a slowdown

Rediff.com6 Mar 2009

Acquiring new customers is important, but surely hard times provide an opportunity to ensure that existing ones are happier (management consultants call them 'sticky customers'), asks Kanika Datta?

This eatery serves insect-only dishes. Dare to try?

This eatery serves insect-only dishes. Dare to try?

Rediff.com6 Sep 2019

Forget tofu or soy milk. Entrepreneurs out of South Africa have opened a pop-up restaurant dedicated to serving gourmet meals, all made from alternative, insect-based ingredients. Welcome to The Insect Experience which opened in Cape Town last month. Customers are treated to dishes like chickpea black-fly-larvae croquettes, polenta fries made from mopane worm flour and mealworm biscuits. Take a look.

Tata Motors launches Nexon EV MAX at Rs 17.74 lakh

Tata Motors launches Nexon EV MAX at Rs 17.74 lakh

Rediff.com11 May 2022

Tata Motors on Wednesday expanded its electric vehicle range in the country with the launch of Nexon EV MAX, priced between Rs 17.74-19.24 lakh (ex-showroom). Equipped with a 40.5 kWh lithium-ion battery pack, the Nexon EV Max offers 33 per cent higher battery capacity than the Nexon EV, delivering ARAI certified range of 437 km (under standard testing conditions), ensuring uninterrupted inter-city travel. ARAI refers to Automotive Research Association of India. The model produces 105 kW (143 PS) of power and delivers a torque of 250 Nm, resulting in 0 to 100 sprint times in under 9 seconds.

Rejig at Flipkart: Binny now group CEO, K Krishnamurthy CEO

Rejig at Flipkart: Binny now group CEO, K Krishnamurthy CEO

Rediff.com9 Jan 2017

Flipkart, Jabong-Myntra and PhonePe will operate under this group structure and their CEOs will report to Binny

One year since Tatas took over Air India, here's how the journey has been

One year since Tatas took over Air India, here's how the journey has been

Rediff.com2 Feb 2023

When the Tatas re-boarded Air India on January 27 last year, the price of aviation turbine fuel was at over Rs 80,000 per kilolitre. Rupee was trading at around Rs 74 to a US dollar. The Omicron variant of Covid-19 was in prevalence - barely a week earlier, India had reported over 340,000 cases on a single day. Seven-day home quarantine of international travellers was the norm.

7 Jobs In The Metaverse

7 Jobs In The Metaverse

Rediff.com20 Apr 2022

By 2026, around 25 per cent of the global population may spend at least an hour a day on Metaverse. This will open the doors for many businesses, the NFTs market will spread, and Web 3.0 will attract more investment.

The Village of Heroes

The Village of Heroes

Rediff.com7 Jul 2023

The village in Maharashtra has continuously sent soldiers to the Army since World War I. Every other person you meet is a soldier or a retired soldier or is aspiring to be a soldier.

SpiceJet places order for 42 737 MAX jets with Boeing

SpiceJet places order for 42 737 MAX jets with Boeing

Rediff.com12 Mar 2014

Civil Aviation Minister Ajit Singh inaugurated the 5-day long event.

Software robots to perform a fifth of internal jobs at ICICI Bank

Software robots to perform a fifth of internal jobs at ICICI Bank

Rediff.com9 Sep 2016

Other private banks also planning to employ bots soon

Everything you know about shopping is about to change

Everything you know about shopping is about to change

Rediff.com3 Jan 2017

Not just e-commerce players, even spirits majors are banking on artificial intelligence and chatbots to offer newer, quicker, smarter services. Shivani Shinde Nadhe reports.

Scottish Leader's Mussoorie Connection

Scottish Leader's Mussoorie Connection

Rediff.com27 Mar 2023

Kate Forbes studied at Woodstock School for 3 years, and lived in India for 8 years. 'She has a heart for service and we are excited she has reached great heights at such a young age,' said her teacher Sanjaya Mark.

IndiGo's new CEO Pieter Elbers takes over, eyes 'new frontiers'

IndiGo's new CEO Pieter Elbers takes over, eyes 'new frontiers'

Rediff.com7 Sep 2022

The coming years will be among the most exciting of your professional lives, IndiGo's new chief executive officer (CEO) Pieter Elbers wrote to the airline's staff after taking charge on Tuesday. Elbers, who spent three decades at KLM Royal Dutch Airlines, replaces Ronojoy Dutta at the top post. "Earlier, IndiGo communication summarised it all in just three words: 'Towards new heights' and-let me add here: 'across new frontiers'. "With that vision in mind, you should feel assured that the coming years will be among the most exciting of your professional lives," Elbers said.

Swiggy sets up development centre in Gurugram, home turf of rival Zomato

Swiggy sets up development centre in Gurugram, home turf of rival Zomato

Rediff.com10 Sep 2021

Swiggy is rapidly scaling up its technology (tech) teams as the food delivery giant is witnessing strong recovery and growth over the past few months. The SoftBank-backed company is hiring across engineering, product, design, analytics, and data science functions in the next two quarters. Building this team, Swiggy is setting up a new development centre in Gurugram. Its rival Zomato, which had a stellar debut on the Indian stock exchanges in July, is also headquartered in Gurugram.

Restaurant to jewellery, brands make a beeline for metaverse

Restaurant to jewellery, brands make a beeline for metaverse

Rediff.com21 Jun 2022

'We're seeing major Bollywood celebrities, fashion icons, and even movie studios all wanting to build Metaverse experiences'

FTX Failure: Lessons To Be Learnt

FTX Failure: Lessons To Be Learnt

Rediff.com16 Dec 2022

Damage from new shenanigans can be contained if regulators move quickly when something does not smell right, counsels Debashis Basu.

'Entrepreneurship isn't a game of roulette'

'Entrepreneurship isn't a game of roulette'

Rediff.com1 Sep 2022

'To set up a successful business, one must have a solution to an existing problem or a better way of addressing the current solution.'

Google Pixel 7 series 15-21% costlier in India

Google Pixel 7 series 15-21% costlier in India

Rediff.com7 Oct 2022

Google's premium smartphone series Pixel 7 and Pixel 7 Pro will be around 15-21 per cent costlier in India compared to other countries, according to the prices revealed by the company. The company has started pre-booking the Pixel 7 at Rs 59,999 ($729.36) and Pixel 7 Pro at Rs 84,999 ($1033.27) on the e-commerce portal Flipkart. The devices would be available from October 13.

How TCS is reconfiguring its future

How TCS is reconfiguring its future

Rediff.com7 Nov 2021

In March this year, when Tata Consultancy Services (TCS) unveiled a new brand statement of "Building on Belief", many wondered if it was the right strategy. When things are uncertain, wouldn't a brand statement such as "Experience Certainty" have been better? But for Rajesh Gopinathan, CEO & MD, TCS, it was all about the way the company was looking at business. As Gopinathan explained over a video call, "Today, we have over 1,000 customers and 98 per cent of our business is repeat business; our relevance to customers should continue, and to increase.

IT majors to focus on localised hiring

IT majors to focus on localised hiring

Rediff.com15 Feb 2021

TCS, Infosys ramp up onshore hiring; Infosys committed to hire 25,000 over 5 years.

Cloud over surfing the web in the skies

Cloud over surfing the web in the skies

Rediff.com26 Aug 2016

Govt's decision to allow in-flight Wi-Fi doesn't take off with budget airlines, full-service carriers enthused

Love photography? 5 CAREER options for you

Love photography? 5 CAREER options for you

Rediff.com25 May 2020

If you love visuals, you can choose from an array of options to pursue your passion and make money.

India staring at Rs 60,000 cr increase in 'risky debt'

India staring at Rs 60,000 cr increase in 'risky debt'

Rediff.com25 Apr 2022

The ongoing headwinds like war-triggered inflation, rate tightening by RBI and weak rupee will lead to a Rs 60,000 crore increase in 'risky debt' in FY23, a ratings agency warned on Monday. Defining 'risky debt' as borrowings by companies having a net leverage or debt to operating profit ratio of more than five times, India Ratings said the ongoing troubles will take the stock of such loans to Rs 6.9 lakh crore by end of FY23, as against the Rs 6.3 lakh crore it would have been but for the Russian invasion of Ukraine. An analysis of 1,385 corporate entities led the domestic ratings agency to trim revenue growth projection for entities in a post-war scenario and also forecast narrowing of the profit margins due to higher commodity prices, an increase in interest rates of up to 1 per cent and the rupee depreciating by a tenth.

Microsoft launches new plan to empower AI start-ups in India

Microsoft launches new plan to empower AI start-ups in India

Rediff.com20 Oct 2021

Tech giant Microsoft on Wednesday launched a new programme Microsoft AI Innovate for nurturing and scaling start-ups that are leveraging Artificial Intelligence (AI). The 10-week initiative will support start-ups in India leveraging AI technologies, helping them scale operations, drive innovation, and build industry expertise. Both B2B and B2C start-ups from various industries, including financial services, healthcare, education, agriculture, space, manufacturing and logistics, retail, and e-commerce can participate in the quarterly cohorts of this programme.

5 Data Science Jobs

5 Data Science Jobs

Rediff.com9 May 2022

As more organisations across sectors awaken to the far-reaching benefits of having skilled data professionals on board, the demand is projected to grow by 28% by 2026, notes Subramanyam Reddy, founder and CEO, KnowledgeHut, a global edtech firm.

How to JAZZ UP Your Style

How to JAZZ UP Your Style

Rediff.com8 Nov 2021

See how your favourite stars are making festive fashion fun and easy to copy.

Reliance Retail to run 7-Eleven convenience stores in India

Reliance Retail to run 7-Eleven convenience stores in India

Rediff.com7 Oct 2021

Reliance Retail Ventures Limited (RRVL) on Thursday said it has entered into a Master Franchise agreement with 7-Eleven to run convenience stores in India. The first 7-Eleven store is set to open on Saturday, in Andheri East, Mumbai, RRVL, the retail arm of Reliance Industries Ltd, said. "RRVL, through its wholly-owned subsidiary, 7-India Convenience Retail Limited, has entered into a master franchise agreement with 7-Eleven, Inc (SEI) for the launch of 7-Eleven convenience stores in India," said a joint statement.

5 Non-Coding Tech Jobs That Pay Well

5 Non-Coding Tech Jobs That Pay Well

Rediff.com26 Jul 2022

These jobs don't necessarily require a degree in engineering or specialisation in coding.

10 Skills To Make Employers Notice Your CV

10 Skills To Make Employers Notice Your CV

Rediff.com12 Sep 2022

If you can think on your feet and come up with solutions to problems that arise at work or in college, employers will likely notice this skill when they read your CV.

How start-ups, IT cos helping staff tackle Covid blues

How start-ups, IT cos helping staff tackle Covid blues

Rediff.com20 May 2021

As the deadly second wave of the Covid-19 pandemic rages on, startups and technology firms are realising the burnout effect it is having on employees. Many have shortened their work weeks to four days, while others have made provisions for more time off for employees to help them rejuvenate or care for loved ones.

Citroen starts home delivery of C5 Aircross SUV

Citroen starts home delivery of C5 Aircross SUV

Rediff.com7 Jul 2021

Automaker Citroen on Wednesday said it has commenced home deliveries of C5 Aircross SUV, its first model in the Indian market. The company, which is a part of Stellantis group formed by the merger of two global auto majors FCA and Groupe PSA, is taking online bookings for the model and then directly delivering the SUV to customers from its Tiruvallur-based (near Chennai) manufacturing plant. It is the first of its kind sales initiative in the country. Citroen currently has showrooms across ten cities in the country, including Bengaluru, Ahmedabad, Chennai, Mumbai, Pune, Hyderabad, Kolkata, Delhi, Kochi, and Gurugram. For customers outside these cities, it has launched a 100 per cent direct online buying for its flagship model.

Innoviti, the Google Maps of digital payments

Innoviti, the Google Maps of digital payments

Rediff.com11 Aug 2017

A platform that helps retailers reduce failed transactions while keeping the cost down, Innoviti is all set for India's digital payments revolution.

RBI's retail direct scheme off to a good start

RBI's retail direct scheme off to a good start

Rediff.com30 Nov 2021

The Reserve Bank of India's retail direct scheme is off to a good start but the central bank itself sees it as an additional avenue and not an alternative to the existing one. Still, a reasonable expectation is to have at least 100,000 investors within a month of it being operational, and that could be well under way, if the latest trend is to sustain. The registration in the retail direct platform has crossed 35,000.